• Long COVID podcast

    Dr Lisa Adams and Dr Sara MacDermott talk to GP and Professor of General Practice Research Carolyn Chew Graham about Long COVID.
  • Primary Care Knowledge Boost Podcast: Headaches

    In the latest episode of the Primary Care Knowledge Boost Podcast Lisa and Sara speak to Consultant Neurologist, Dr Matt Jones about headaches.
  • Personalised Care Institute

    The Personalised Care Institute is a virtual training hub for all health and care staff to access a wide-range of flexible and accredited elearning courses and gain the knowledge and confidence to provide Personalised Care to their patients.
  • COVID-19 Episode 10: Staff Risk Assessment in General Practice​

    In the latest episode of the Primary Care Knowledge Boost podcast GPs Sara and Lisa talk to Greater Manchester based GP Dr Jaweeda Idoo and Practice manager Gina Bird about their experiences of staff risk assessments in general practice at the moment.
  • COVID-19: Episode 9: Suspected Cancer During COVID-19

    In this podcast Lisa and Sara speak with Dr Sarah Taylor and Dr Viren Mehta about the challenges in general practice at the moment in assessing and investigating patients for suspected cancer symptoms.
  • Information about COVID-19 for primary care in Greater Manchester

    Greater Manchester Health and Social Care Partnership have published information about useful resources related to COVID-19 (Coronavirus) in primary care settings across Greater Manchester at https://gmprimarycare.org.uk/coronavirus.
  • COVID-19 Episode 7: Research into COVID-19 in Primary Care

    In this podcast, Lisa and Sara talk to doctors involved in primary care research to give an overview of what developments are happening in COVID-19 research in the community at the moment.
  • The Primary Care Knowledge Boost Podcast: COVID-19 Episode 6: Shielding

    COVID-19 Episode 6: Shielding (supported by GP Excellence) There have been a lot of questions within primary care regarding shielding and vulnerable patients. Sara and Lisa speak to Dr Joanna Bircher and Dr Viren Mehta about the confusion and get their thoughts on the subject. In the episode we cover: ​Demystifying all of the terminology and putting it ... Read more
  • Covid-19 Time for Care support for general practice

    Practices and Primary Care Networks (PCNs) are rapidly changing how they work. Time for Care can help you implement changes smoothly, safely and sustainably – whatever stage you are at. Fully funded support to implement rapid changes in response to COVID-19 is available for practices and PCNs to access at no charge. Benefits for you ... Read more
  • Practice Index eLearning HUB

    The Practice Index eLearning HUB provides access to free Leadership Training elearning courses for Practice Managers. All of the Practice Index elearning courses are RCGP certified and CPD verified.
  • Free 3 hour GP Complaints Handling workshop

    NHS England are providing a free 3 hour GP Complaints Handling workshop in Manchester on 12 March 2020 which aims to support general practices in preventing and managing complaints and improving the service provided to patients.
  • GP Excellence Newsletter – November 2019

    The November issue of the GP Excellence programme newsletter covers: Practice Managers’ Conference, Outstanding practices, the LGBT Foundation's Pride in Practice Awards, Courses and training opportunities, the Primary Care Awards 2019, the NNWLA Primary Care Development Fund and an update on Tier 2 Sponsorship.
  • GP Excellence Newsletter – August 2019

    The August issue of the GP Excellence programme newsletter covers: Time for Care, Outstanding practices, the new GPNEN website, Post CCT fellowships and how to apply, new quality improvement report on Sodium Valproate prescribing and an update on Tier 2 Sponsorship.
  • QOF Quality Improvement (QI) Modules – What’s it all about?

    The idea behind introducing ‘QI Modules’ rather than targets is that practices can be flexible and, mostly, work on a project that is specific to their patient needs, aiming towards an outcome that is valued by the patients and the practice, and using sound QI methods.
  • Reducing the number of incoming telephone calls

    Lockside Medical Centre, a practice in Greater Manchester share their experience in a short case study video of undertaking a quality improvement project on reducing the number of incoming phone calls to their practice.
  • GP Assistants

    The GP Assistant (GPA) is a new role being created in order to relieve some of the pressure on GPs. Former RCGP Chair Dr Maureen Baker says the assistants would be ‘a cross between a healthcare assistant and a doctor’s PA’ which could provide a ‘short term injection of support’ for general practice.
  • GP Excellence Newsletter May 2019

    The GP Excellence Newsletter offers the latest news and information from the GP Excellence team. The May edition features the Pride in Practice scheme, GM COPD Virtual Learning Hub, improving the prescribing of opioid based analgesia at Springfield Medical Centre and an article on the the benefits of the CPRD research initiative.
  • Reducing routine GP appointment waiting times at Pickering Medical Practice, North Yorkshire

    A North Yorkshire GP practice has managed a reduction of 47% in waiting times (from 19 days to 10 days) for routine GP appointments. The work undertaken also saw improvements in other areas, including a 15% reduction in stress levels for staff and a 12% increase in telephone consultations.
  • COPD – Greater Manchester COPD Programme

    Health Innovation Manchester is bringing together resources from the NHS, social care and pharmaceutical industry to ensure that every person with Chronic Obstructive Pulmonary Disease (COPD) has access to equitable, high quality care. This clinician-led learning tool aims to support local GP practices in the care of patients with COPD.2 comments
  • The NHS App

    The NHS App enables people to check their symptoms using the health A-Z on the NHS website and to find out what to do when they need help urgently using NHS 111 online. The NHS app will be available to all patients across Greater Manchester in the coming weeks.
  • GP Excellence Newsletter – March 2019

    The March 2019 edition of the GP Excellence Newsletter includes coverage from the GM Practice Managers' Conference 2019, details about FairChain SMS, the rollout of the NHS App, Leadership and Development Opportunities and the GMMSc in Integrated Community Healthcare and Leadership.
  • Chain SMS

    Does your practice use Chain SMS? Chain SMS is available from AccuRX ad can be used by practices to send text messages to patients for a range of purposes including recall, care plans, patient information and delivering test results.  Using Chain SMS benefits both practice and patient including time and cost saving, improved access and ... Read more
  • GP Excellence Newsletter – January 2019

    The January 2019 issue of the GP Excellence Newsletter includes reflections on the recent Practice Managers Conference, an article on re-thinking Patient Safety and a case study on Cornbrook Medical Practice.
  • Cornbrook Medical Practice Case Study: Networking with Local VCSO Partners

    Cornbrook Medical Practice (Cornbrook) is a multi-site GP Practice comprising of 13,000 patients, one of the largest in Manchester. The two sites are located in the heart of Hulme and Manchester City Centre.
  • Urban Village Medical Practice Homeless Healthcare Service (incorporating the mpath service)

    Urban Village Medical Practice is a GP practice based at Ancoats Primary Care Centre on the outskirts of Manchester city centre.  As well as providing primary healthcare to over 10,000 registered general patients the team at the practice have also been providing healthcare to homeless people in Manchester since 1991.
  • GP Excellence Programme’s Newsletter November 2018

    Our latest newsletter provides an update on the work underway across Greater Manchester as part of the GP Excellence Programme
  • The General Practice podcasts

    The General Practice podcasts published by Ockham Healthcare cover a wide range of issues faced by general practitioners and colleuegs in local primary care teams.
  • Primary care development

    This briefing outlines training and masterclasses organised by the Royal College of General Practitioners for non clinical practice staff working in primary care. Whether you’re looking to train non-clinical practice staff, further develop your practice managers or seeking to improve or support practices, the RCGP is here as your independent, critical-friend to support and facilitate.
  • GP Excellence Newsletter – September 2018

    The September 2018 issue of the newsletter provides an update on the work underway across Greater Manchester as part of the GP Excellence programme. It includes information about the learning and support available for your practice along with a feature on social prescribing work at the Alvanley Family Practice in Stockport and a look at the content for quality improvement work.
  • Flu vaccinations 2018: guidance and planning clinics

    With appropriate planning, all patients should be able to be offered protection before the flu season starts. The latest clinical recommendations and programme delivery guidance published by NHS England can help you and your team implement the changes.
  • What is the sitemap?

    The sitemap page contains links to all of the content on the GP Excellence website for Greater Manchester in one place. This article will help you to get the most out of the sitemap.
  • Top tips for using this website

    This article provides top tips for using this website and offers a brief introduction to the resources, case studies and discussions that it contains.
  • How do I start a discussion?

    This article provides a step by step guide to adding, editing and publishing a discussion on the website.
  • How do I publish a resource?

    This article provides a step by step guide to adding, editing and publishing a resource on the website.
  • How do I add content to my favourites?

    This article explains how to add content to my favourites, the collection of resources, case studies, members, organisations and discussions that appear on the my favourites page.
  • Social prescribing – The Alvanley Way

    Social prescribing and having conversations with patients about what matters to them has enabled the practice to reduce its GP workload from 15 to 12 patients per session as well as benefiting the local community and staff morale.
  • How do I edit my organisation profile?

    To edit your organisation profile from the top menu select My organisation > Edit my organisation. This article explains the main parts of the organisation profile editing screen and will help you to get your organisation profile published on the website.
  • How do I edit my profile?

    To edit your membership profile from the top menu select My profile > Edit my profile. This article explains the main parts of the membership profile editing screen and will help you to get your membership profile published on the website.
  • How do I publish a case study?

    This article provides a step by step guide to adding, editing and publishing a case study on the website.
  • e-Learning for Healthcare

    e-Learning for Healthcare offers an extensive catalogue of e-learning programmes that enhance traditional learning, support existing teaching methods and provide a valuable reference point which can be accessed anytime, anywhere.
  • Healthcare hackathons

    This resource explains how the Innovation Agency, the Academic Health Science Network (AHSN) for the North West Coast, can help local healthcare organisations to run their own hackathons, gathering people from different backgrounds to form teams, collaborate within a limited time frame, and focus on a specific problem or idea in healthcare to come up with innovative ideas and solutions.
  • What is the quality improvement section of this website?

    The quality improvement section of this website contains the quality improvement wheel for primary care which illustrates the main stages in the design, delivery and evaluation of an improvement project. This article explains more about each of the stages.
  • What is the media library?

    This article introduces the media library, which allows you to edit, view, and delete media previously uploaded to the website. The media library includes images, documents and videos.
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