Remote consultations handbookPublished: 18th June 2020
Remote consultations are becoming increasingly prevalent and popular. Patients want easy access to healthcare and doctors want to protect themselves, and patients, from catching infections.
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All consultations, face to face or remote, need to maintain safety, confidentiality and the patient-doctor relationship. This guide aims to provide clinicians with some guidance on how to modify their usual history taking and examination techniques to enable a productive and safe remote consultation via webcam or telephone.
Whilst the majority of primary care consultations can be undertaken safely remotely, where there is an unacceptable level of uncertainty or risk, a referral to a different setting is required.