Productive General Practice programme

Published: 3rd January 2019

The Productive General Practice programme is designed to help general practice continue to deliver high quality care whilst meeting increasing levels of demand and diverse expectations.

It helps practices to put the patient, clinician and practice team at the centre of improvement to create a timely, appropriate and dependable response to patient needs. Implementing the programme will engage all staff in the practice in improving their work processes, making it possible to release time to invest in improving patient outcomes and staff wellbeing.

The programme provides a proven framework that is easy-to-use, practical, and flexibly designed to enable all staff to take a fresh look at the changing needs of patients and develop services that will improve safety and reliability, patient and carer experience, staff experience and productivity.

Productive General Practice has been co-designed and tested by GPs, practice managers, nurses, receptionists and patients, as well as improvement experts.

Productive General Practice will provide tools and methods to help practices to:

  • streamline activities across the practice and eliminate waste, to enable them to add value and meet the increasing demands on time and capacity with the same resources
  • create the right context for change to ensure that it is sustained
  • measure how they are currently doing, to enable them understand where their biggest challenges are and focus their improvement efforts
  • improve the quality of patient experience.

To find out how you can sign up for the Productive General Practice programme, please contact england.si-productives@nhs.net or visit https://www.england.nhs.uk/gp/gpfv/redesign/gpdp/releasing-time/

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