This briefing paper published by the NHS Confederation brings together the experiences of four vanguards which are placing staff at the centre of new care models.
The vanguards featured recognise that those on the front line of care have the best ideas about how to improve it – but need to feel empowered to do so.
Whether in the community or in the emergency department, whether with full-time paid staff or with volunteers, vanguards are finding ways to put people at the heart of change. Their experiences reveal just how crucial it is that staff, including clinicians, are effectively engaged in and empowered to lead the development and delivery of new care models.
This briefing paper covers the experiences of the following vanguards:
- All Together Better Dudley (multispecialty community provider)
- Barking and Dagenham, Havering and Redbridge System Resilience Group (urgent and emergency care)
- Better Care Together – Morecambe Bay Health Community (integrated primary and acute care system)
- East and North Hertfordshire Clinical Commissioning Group (enhanced health in care homes).