A Handy Guide to Facilitation

Published: 20th September 2010

This guide published by the NHS Institute for Innovation and Improvement outlines tools and techniques to help make group workshops or meetings as productive as possible.

Download A Handy Guide to Facilitation

The success of any quality improvement programme will depend on securing the support and collaboration of colleagues at all levels of an organisation. So for anyone with responsibility for quality improvement, facilitation is a key skill to have.

If you are involved in improvement work, you may at some point be asked to facilitate a group meeting or workshop to discuss how to improve services for patients.

If you are new to this sort of work, you may well have all sorts of questions about how to make these group sessions as productive as possible.

This guide is designed to give you the know-how and confidence to effectively facilitate workshops and group meetings. The guide provides advice to help you prepare for your role as a facilitator. It also offers tools and techniques to choose from according to how you want to run your workshop or meeting

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