Handbook for video consultations

Published: 18th June 2020

Video consultations are becoming increasingly prevalent and popular. Patients want easy access to healthcare and doctors want to protect themselves, and patients, from catching infections.

Download Handbook for video consultations

All consultations, face to face or video, need to maintain safety, confidentiality and the patient-doctor relationship. This guide aims to provide clinicians with some guidance on how to modify their usual history taking and examination techniques to ensure a safe and effective consultation for clinicians working via a webcam.

Whilst many primary care consultations can be undertaken safely remotely, where there is an unacceptable level of uncertainty or risk, a referral to a different setting is required.

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