GP Excellence Programme newsletter January 2020

The January issue of the GP Excellence programme newsletter covers: the forthcoming Practice Managers Conference and GP Complaints Handling workshops, the support offer fromn AQuA to help practices to achieve the QI domain of the QoF, Free PMA e-learning opportunities for non-clinical staff, a QI case study, a spotlight on primary care based research and much more.

Read the newsletter online at https://gpexcellencegm.org.uk/newsletter/january-2020.html

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In this issue

• Welcome
• GP Excellence Programme support
• Practice Managers Conference, 6 February 2020
• GP Complaints Handling workshops, 12 March 2020
• Support to Achieve QI QoF Domain
• Free PMA e-learning for non-clinical staff
• Time for Care Quality Improvement for Early Career GPs
• GP of the Year for North West England
• Bolton General Practice is still outstanding
• QI case study: Reducing the number of incoming telephone calls
• Primary Care Knowledge Boost podcast
• Greater Manchester Suicide Bereavement Information Service
• Spotlight on primary care based research
• Frontline research stories
• Clinical Research Network Greater Manchester