The Facilitator’s Toolkit: Tools, techniques and tips for effective facilitationPublished: 20th September 2009
This toolkit published by the NHS Institute for Innovation and Improvement provides tools, tips and ideas for facilitating small and large groups.
The success of any quality improvement programme will depend on securing the support and collaboration of colleagues at all levels of an organisation. So for anyone with responsibility for quality improvement, facilitation is a key skill to have.
You may be a new facilitator looking for helpful hints or you may have limited experience and want some new ideas to make your sessions more productive. If this is the case, then this toolkit is right for you.
There are exercises on a number of topics from icebreakers and encouraging group discussion to overcoming constraints and reviewing the session. This toolkit will really help you and your participants to get the most out of the day.
Throughout the toolkit there are top tips for facilitation. The tips cover all aspects of facilitation including preparation, making sure the venue is set up correctly and even helping you to combat your nerves.