Developing People – Improving Care

Published: 1st December 2016

This national framework sets out a shared vision for team leaders at every level of the NHS to develop improvement and leadership capabilities among their staff and themselves.

This evidence-based national framework aims to guide action on improvement skill-building, leadership development and talent management for people in NHS-funded roles.

Download Developing People – Improving Care | Developing People – Improving Care: a summary

The framework focuses on helping NHS and social care staff to develop four critical capabilities:

  • systems leadership for staff who are working with partners in other local services on ‘joining up’ local health and care systems for their communities
  • established quality improvement methods that draw on staff and service users’ knowledge and experience to improve service quality and efficiency
  • inclusive and compassionate leadership, so that all staff are listened to, understood and supported, and that leaders at every level of the health system truly reflect the talents and diversity of people working in the system and the communities they serve
  • talent management to support NHS-funded services to fill senior current vacancies and future leadership pipelines with the right numbers of diverse, appropriately developed people

The framework has been co-developed by the Care Quality Commission, Department of Health, Health Education England, Local Government Association, NHS Clinical Commissioners, NHS Confederation, NHS England, NHS Improvement, NHS Leadership Academy, NHS Providers, NICE, Public Health England and Skills for Care.

In the video below members of the National Improvement and Leadership Development Board describe their vision for the future.

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