From the diagnosis phase of your project you will have identified areas to learn from that you already do well, and areas where there is scope for improvement. With some of the diagnostic techniques you will have also generated ideas for change and potential ‘solutions’. You can now plan your changes and how they will be tested.
This starts with identifying a clear purpose and measure of success and the actions that will deliver that purpose. You will then plan out how each individual cycle of change will be implemented and measured to identify which changes result in an improvement or not.