I am a Senior Improvement Advisor with Haelo, who has been trained by the Institute for Healthcare Improvement, based in Boston, Massachusetts, USA.
My background is in business management and administration and I am an experienced NHS manager with an understanding of the logistics and complexities of acute care services and knowledge of how to engage with front line staff. I have over a decade’s experience in managing and developing NHS services in the North West and Yorkshire, working in a range of specialities from Oncology to Mental Health and Radiology to Haematology.
I have led on a number of system-wide and organisational transformation projects (providing QI support and expertise), and on increasing the capacity and capability for improvement. Previous roles have seen me engage with the Greater Manchester Health and Social Care Partnership on the Dementia United Pathfinder, providing programme management and stakeholder engagement support and provide research management a high-profile NIHR Health Services and Delivery grant, ‘The future of 24/7 care: investigating the links between staffing levels, patient outcomes and inequalities in health outcomes’.