The January issue of the GP Excellence programme newsletter covers: the forthcoming Practice Managers Conference and GP Complaints Handling workshops, the support offer fromn AQuA to help practices to achieve the QI domain of the QoF, Free PMA e-learning opportunities for non-clinical staff, a QI case study, a spotlight on primary care based research and much more.
AQuA's Improvement Leaders programme will support you to build upon your existing knowledge whilst learning new skills with our team of expert improvement advisors and leaders of improvement in primary care.
Lockside Medical Centre, a practice in Greater Manchester share their experience in a short case study video of undertaking a quality improvement project on reducing the number of incoming phone calls to their practice.
Following a general rise in prescribing within our practice, this improvement work achieved a reduction in the number of prescriptions for strong opiate medication, drugs of the equivalent strength of codeine 30mg or above, issued per month at Lockside Medical Centre.
In these videos Dr Robert Lloyd from the Institute for Healthcare Improvement introduces Run charts, a tool that allows practices to analyse data, with minimum use of statistical methods, and helps determine if an improvement has been made.
QI Ready is a self approval tool to assist you in better understanding quality improvement methodologies. It offers clear examples of QI in practice and will help you to improve your knowledge and skills in this field.
Haxby Prospective Review Of Patient ACcess, Time Management and Workload to ImproVe Efficiency (PROACTIVE) project will have three overarching themes: Patient Care, Sustainability and Collaboration. These themes will be visible in all work streams and changes that are developed.