• Improvement Leaders in Primary Care programme

    AQuA's Improvement Leaders programme will support you to build upon your existing knowledge whilst learning new skills with our team of expert improvement advisors and leaders of improvement in primary care.
  • Reducing the number of incoming telephone calls

    Lockside Medical Centre, a practice in Greater Manchester share their experience in a short case study video of undertaking a quality improvement project on reducing the number of incoming phone calls to their practice.
  • Whitedboard video: Pareto Analysis

    In this video Dr Robert Lloyd from the Institute for Healthcare Improvement introduces Pareto Analysis, a statistical technique in decision-making used for the selection of a limited number of tasks that produce significant overall effect.