Urban Village Medical Practice Homeless Healthcare Service (incorporating the mpath service)
Urban Village Medical Practice is a GP practice based at Ancoats Primary Care Centre on the outskirts of Manchester city centre. As well as providing primary healthcare to over 10,000 registered general patients the team at the practice have also been providing healthcare to homeless people in Manchester since 1991.
With over 850 homeless patients registered at the practice Urban Village have developed a ‘one-stop shop’ approach to homeless healthcare delivery, ensuring that patients have flexible access to full GP registration and primary care services as well as a range of services provided at the surgery from partner organisations including: substance misuse assessment and treatment; dentist; mental health; podiatry; tissue viability; needle exchange; and a blood borne virus clinic.
Since 2012 the homeless healthcare team at Urban Village have also delivered the Mpath service, an in-reach service at Manchester Royal Infirmary supporting homeless inpatients and homeless A&E frequent attenders. The homeless team is a multi-disciplinary team, GPs and Nurses provide clinical care while non-clinical team members support patients to engage with healthcare through proactive outreach work and case management of patients with complex health and social care needs. Since 2017 Urban Village have also delivered a Nurse-led healthcare service at The Beacon centre, a day centre for homeless people run by the charity Barnabus Manchester. The Big Lottery funded health service offers visitors to the centre basic health interventions and health promotion services. A Nurse from the team also regularly visits hostels across the city to engage homeless people with healthcare.
In addition to operational work, Urban Village has also strived to ensure that homeless health is a strategic priority in Manchester. In 2016 they undertook a Homeless Health Needs Audit for the city to evidence the complex health problems of homeless people and how they access services. They have also developed and delivered a range of training on homeless healthcare including the ‘Homeless Healthcare Standards’ for services working with homeless people and ‘Know Your Rights’ training to empower homeless people to access healthcare independently. In 2018 with funding from Health Education England the homeless team also developed homeless and inclusion health training aimed at clinicians and GP staff. For information on the service please visit their website www.uvmp.co.uk.
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